Contact the NusaSehat Editors
Questions, corrections, and topic suggestions all go to the same place. Use the form on this page or write to us directly, and the editorial team will route your message to the right person. This is a small team, so replies are handled personally rather than through a ticketing system.
What to write to us about
We handle four kinds of messages. Corrections keep the site honest, ingredient and label questions sharpen our coverage of natural supplements for men, topic suggestions tell us what to research next, and general feedback tells us what is working.
If your question is about whether a specific formula suits you personally, that is outside our editorial scope and better directed to a qualified professional.
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Corrections to existing pages
A wrong figure, a mistyped ingredient name, an outdated buying note. Send the page link and the exact passage you are flagging.
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Ingredient and label questions
How a compound is normally listed, what a serving size line means, which vitamins and minerals for men appear together in one formula.
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Topic suggestions
Want us to compare two energy and endurance formulas, or explain how import registration is checked in Indonesia? Tell us which topic and why it matters to you.
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General feedback about the site
A guide that was hard to follow, a comparison that missed a product you see on shelves, or a page you would like to see expanded.
Send a message to the editorial team
Include your name and a valid email address so we can reply. For corrections, add the page link and the specific passage you are flagging. That is usually enough for us to review and respond without a back-and-forth.
Office location
Our editorial office is at Jl. Ir. H. Juanda No. 180, Dago, Coblong, Bandung, 40132. Dago sits in the northern part of Bandung and is reachable from most parts of the city by car or ride-hailing. Visits are by appointment only, since the team is often out or in the middle of writing. If you would like to stop by, arrange a time first.
Prefer the phone for anything time-sensitive, such as a factual error you want to flag quickly. For everything else, email leaves a written record and is easier for us to act on. If we do not pick up, leave a short message with your name and the reason for the call, and we will return it.
Finding the office in Dago
The office sits along Jl. Ir. H. Juanda on the stretch through Dago, a short walk from the surrounding cafés and shops. If you are arriving by ride-hailing, give the driver the street number and the Dago district rather than the building name.
- Come during working hours, Monday to Friday between 09:00 and 18:00, and arrange the visit in advance.
- Send a short email first so someone is at the desk when you arrive.
- Bring your question in writing if it is about a specific page; it speeds up the review.
What we can't help with
Knowing the boundary saves you a week of waiting. Here is where we hand off to someone better placed to answer.
Can you tell me whether a product suits me personally?
No. We write about ingredients, label structure, and how formulas are compared. Judging whether a specific supplement fits your routine belongs with a qualified professional who can review your situation properly.
Can you help with an order, a delivery, or a refund?
No, and that is by design. NusaSehat is an editorial resource: we do not sell supplements and we process no orders, so there is nothing on our side to track. If you arrived here looking for a purchase, the buying safely guide explains how authorized channels work in Indonesia and what to check before you buy.
Do you accept sponsored placements or paid reviews?
We do not publish paid placements inside our comparisons. If a brand contacts us, we treat it the same as a reader suggestion: worth a look, but it only reaches a page if the ingredient information holds up.
I sent a message and never heard back. What now?
Resend it, and mention that it is a follow-up. Messages occasionally get buried during a busy period, and a second copy usually lands in the right place. If it is a correction, keep the page link in the message.
Not sure this is the right place to ask?
Two routes cover most readers. If you are choosing between formulas, the comparison pages lay out what differs. If you are working through ingredient terminology first, the ingredient guide follows the label from top to bottom. Our coverage of natural supplements for men, vitamins and minerals for men, and energy and endurance formulas all lives under those two sections.